Overview

Account Manager

Circa £55k + package

Bexley Heath and Waltham Forest

We are urgently looking for experienced FM Account Managers to join our client’s contract based in South East London

You will manage the day to day growth and operations of the contract and will typically be responsible for revenues up to £10m, managing a headcount of c. 80 people. You will also own the P&L and Balance Sheet performance and implement the business plan for the London Borough of Waltham Forest contract.

The role will heavily focus on Strategy and how to develop and shape the contract business plan in line with regional strategy and how to improve upon agreed margins and cash flows.

Other responsibilities will include:

  • Overall contract performance, with regular site visits and performance review against targets
  • Ensure and improve the delivery of service excellence across the accounts through maximising efficiency and effectiveness, actively sharing best practice across contracts and seeking opportunities for profit improvement
  • Manage supply chain to deliver service excellence and account profitability
  • Be accountable for health and safety culture which ensures safe processes, procedures and behaviours as well as continuous improvement through best practice activities

The ideal candidate will have a clear understanding of FM market with strong commercial acumen. Customer Relationship Management skills are essential to work collaboratively towards a business improvement plan at a local level with demonstrable results. Budget experience up to £10m.

Please call Kirsty Lockyear to discuss further.