Account Lead – Central London

About the role

You could become part of a major service provider looking after a High value client in the London Area, the role will be on Multiple Sites. You will be required to work as part of a Flexible Shift Pattern and remote working.

We are looking for someone with detailed understanding of Managing a Large Account, maximising value and ensuring the optimum operational delivery. This can include being thorough and precise in managing the client’s expectations.

Essential specifications relevant to the role:

  • Accountable for the contracts Profit and Loss (P&L)
  • Manager the scope of the client’s expectations, and drive the delivery of contract
  • Have a strong understanding of contractual terms and implications in order to Negotiate, and Administer accurate decisions to benefit the contract
  • Manage the contract relationship, remaining as the trusted advisor of the client
  • Maintain an expert within customer’s business, Strategy and Culture by contributing to the improvement plan of the client.
  • Guide the clients budgeting decisions to enhance and refine the performance process.
  • Accommodate expansion plans
  • Direct the account leadership and report accordingly

About you:
To succeed in this role, you will need:

  • Account Management Experience is Essential
  • Ability to navigate in a Matrix organisation
  • Exceptionally strong Collaboration and Communications skills
  • Build and Maintain client relationship
  • Deliver results
  • Firm understanding of contracts and commercial models in the market
  • Credible Management Track record of a Large P&L
  • Proven experience as a Creative and Sharp Leader
  • Strategically minded, with a proven track record.
  • Strong Experience managing customer accounts across multiple regions


In return for these skills there is a generous and highly competitive remuneration package on offer of £50k – £65k, holiday package, pension commitment and other company wide benefits.

If interested in the role please contact Andy Macey at Highfield Professional Solutions on 01489774010 or alternatively send your CV through to