Overview

We have 4 new opportunities working with an industry leader!

As a NOC Engineer you will;

* Maintain the availability, performance and security of a critical infrastructure system.

* Monitor the system on a 12 hour shift rotation (4/4) utilising tools such as System Center

Operations Manager, Cisco Prime, Solarwinds and McAfee ePO to report and investigate potential issues.

* Provide a 1st / 2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met.

* Attend customer sites to replace key operational equipment.

* Transition the system from a project delivery phase into a support phase.

* Support the Technical Support team whilst working with on-going support delivery following transition.

Business Operations Skills – Experience and Qualifications:

* MS Windows System Support experience.

* A background in Networking – LAN / WAN.

* Holds a detailed understanding of core internet technologies – Routing and Switching, DNS, OSI Model.

* Telecom knowledge including IP Trade/Redbox technologies advantageous.

* Strong analytical skills with proven problem-solving ability.

* Proven ability to operate in high-pressure situations, successfully handle multiple competing priorities and possess a high level of discipline while displaying a high degree of flexibility and professionalism.

* Experience of data cabling / Datacentre Facilities knowledge.

* Full Driving license

* Vendor certification of the following would be beneficial: VMware, MS Windows System Support, Cisco knowledge – LAN / WAN, Juniper, IP Trade.

* McAfee SIEM Security – Security Information Events Management knowledge

* IT / ICT further education

* Vendor certification of the following would be beneficial: VMware, MS Windows System Support, Cisco knowledge – LAN / WAN, Juniper, IP Trade.

* McAfee Enterprise Security Manager – Security Information Events Management knowledge. McAfee ePO

* IT / ICT further education (degree level or equivalent experience.

If you would be interested in this opportunity, please email your CV or call me on 01489 774010 for more details