Highfield Professional Solutions have the pleasure of representing a world-leading integrated project and programme management consultancy. This international company has great strength and a culture of progression. Placing great emphasis on the training, development and assessment of their staff, they provide cutting-edge expertise.

The Birmingham office is looking to hire a Personal Assistant to support the Operations Director.

This is a key appointment within the business, therefore you will need to be a professional and flexible individual who can meet the following requirements:

  • Sufficient and appropriate experience in a PA role at a similar level.
  • Excellent client liaison skills.
  • Excellent working knowledge of Microsoft applications – Word, Excel, PowerPoint and Outlook and a strong awareness of IT technology available. Experience in using Power BI would be advantageous
  • Ability to learn and use other in-house IT systems.
  • Strong communication skills, both verbal and written, to deal effectively with people at all levels including a professional telephone manner.
  • The ability to make decisions and use initiative.
  • Well organized and self-motivated, ability to multi-task with a methodical approach to day to day activities.
  • Ability to manage a fluctuating workload and maintain a calm disposition at times when working under pressure.
  • A positive and team orientated outlook.
  • Ability to lead by example and share best practice with peers.
  • Experience or understanding of the Construction/Engineering industry would be advantageous, however not essential.
  • Keen to learn and continue developing.
  • You will be able to deal with a wide range of people within the company and externally.


  • Full diary management taking a proactive approach and intuitive approach to what is needed for meetings/events
  • Organising and controlling a fast-changing daily schedule
  • Secretarial and administrative support.
  • Organising travel as required
  • Organisation and support at client and staff functions
  • Preparation and production of reports, statistics and other information’s.
  • Compiling and distributing reports for the monthly management meetings.
  • Attending management meetings and recording minutes and distribution of the minutes.
  • Responding to confidential communication with internal and external clients.
  • Providing a professional telephone service and discreet screening.
  • Directing business queries to appropriate teams by having an in depth understanding of local business activities
  • Support as and when required for other related teams, i.e. overflow situations or holiday cover
  • Whilst this role involves no direct people management, we do expect the successful candidate to lead by example and be a good communicator.
  • Other duties for the Personal Assistant will include greeting visitors, providing typing and secretarial support, email management and project administrative duties as required.

The Individual

  • Confident with excellent communication skills and the ability to be assertive when required
  • Business focused with the ability to effectively communicate with people at all levels
  • Ability to use your own initiative, be proactive and intuitive
  • Professional, conscientious and well organised, with a methodical approach to day to day activities
  • A flexible and adaptable approach to working, with a can-do attitude and the ability to multi task.
  • Good command of the English language.

Rewards & Benefits:

This consultancy offers a fantastic range of benefits, which you can tailor to suit your own health, well-being, financial and lifestyle choices.

For more information on this role or to apply, please contact Sonya Hoey on 01489 774010 or email